{"id":27,"date":"2026-04-14T02:28:22","date_gmt":"2026-04-14T02:28:22","guid":{"rendered":"http:\/\/envioshub.com.mx\/faq\/"},"modified":"2026-04-14T02:37:19","modified_gmt":"2026-04-14T02:37:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/envioshub.com.mx\/es\/faq\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-ext-preset--group--natural-1--section has-background-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-e955bbaf wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--section--1\" id=\"faq\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group alignwide ext-is-logical-start has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-20186816 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading ext-animate--on\">What services does Envios Hub offer?<\/h2>\n\n\n\n<p class=\"ext-animate--on\">Find clear and concise answers to frequent queries about our shipping label platform, designed for your convenience.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-08c01c1c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column ext-animate--on is-layout-flow wp-container-core-column-is-layout-119bc444 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-start--2\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">How do I get a shipping quote?<\/h3>\n\n\n\n<p>Simply enter your package details and destination to receive instant quotes from multiple couriers.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column ext-animate--on is-layout-flow wp-container-core-column-is-layout-119bc444 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-start--3\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Which courier services are available?<\/h3>\n\n\n\n<p>We provide prepaid labels from DHL, Estafeta, Paquete Express, and UPS across Mexico.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-967d05ff wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column ext-animate--on is-layout-flow wp-container-core-column-is-layout-119bc444 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-start--4\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Can I purchase shipping labels directly on Envios Hub?<\/h3>\n\n\n\n<p>Yes, you can buy prepaid labels securely through our user-friendly online platform.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column ext-animate--on is-layout-flow wp-container-core-column-is-layout-119bc444 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-start--5\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">How long is a prepaid label valid?<\/h3>\n\n\n\n<p>Labels are typically valid for 30 days from the date of purchase, but please verify with the specific courier.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-967d05ff wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column ext-animate--on is-layout-flow wp-container-core-column-is-layout-119bc444 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-start--6\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Is Envios Hub compatible with mobile devices?<\/h3>\n\n\n\n<p>Absolutely, our platform is optimized for easy use on smartphones and tablets.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column ext-animate--on is-layout-flow wp-container-core-column-is-layout-119bc444 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-start--7\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">What payment methods are accepted?<\/h3>\n\n\n\n<p>We accept major credit cards and secure online payment options to ensure a smooth checkout.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-ext-preset--group--natural-1--section has-tertiary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-e955bbaf wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--section--8\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<h2 class=\"wp-block-heading has-text-align-center ext-animate--on\">How It Works at Envios Hub<\/h2>\n\n\n\n<p class=\"has-text-align-center ext-animate--on\" style=\"margin-top:1.5rem\">Discover how to easily compare quotes and purchase prepaid shipping labels from top Mexican couriers in just a few simple steps.<\/p>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-08c01c1c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch ext-animate--on is-layout-flow wp-container-core-column-is-layout-f5bb311e wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-center has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-center--9\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-large ext-aspect-landscape wp-duotone-primary-foreground\"><img decoding=\"async\" src=\"data:image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI0OCIgZmlsbD0iIzAwMDAwMCIgdmlld0JveD0iMCAwIDI1NiAyNTYiPjxwYXRoIGQ9Ik0xMjgsMjRBMTA0LDEwNCwwLDEsMCwyMzIsMTI4LDEwNC4xMSwxMDQuMTEsMCwwLDAsMTI4LDI0Wm0wLDE5MmE4OCw4OCwwLDEsMSw4OC04OEE4OC4xLDg4LjEsMCwwLDEsMTI4LDIxNlpNMTQwLDgwdjk2YTgsOCwwLDAsMS0xNiwwVjk1bC0xMS41Niw3LjcxYTgsOCwwLDEsMS04Ljg4LTEzLjMybDI0LTE2QTgsOCwwLDAsMSwxNDAsODBaIj48L3BhdGg+PC9zdmc+\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Step One: Get Your Shipping Quote<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Enter package details and destination to receive instant, competitive quotes from DHL, Estafeta, Paquete Express, and UPS.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch ext-animate--on is-layout-flow wp-container-core-column-is-layout-f5bb311e wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-center has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-center--10\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-large ext-aspect-landscape wp-duotone-primary-foreground\"><img decoding=\"async\" src=\"data:image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI0OCIgZmlsbD0iIzAwMDAwMCIgdmlld0JveD0iMCAwIDI1NiAyNTYiPjxwYXRoIGQ9Ik0xMjgsMjRBMTA0LDEwNCwwLDEsMCwyMzIsMTI4LDEwNC4xMSwxMDQuMTEsMCwwLDAsMTI4LDI0Wm0wLDE5MmE4OCw4OCwwLDEsMSw4OC04OEE4OC4xLDg4LjEsMCwwLDEsMTI4LDIxNlptMjUuNTYtOTIuNzRMMTIwLDE2OGgzMmE4LDgsMCwwLDEsMCwxNkgxMDRhOCw4LDAsMCwxLTYuNC0xMi44bDQzLjE3LTU3LjU2YTE2LDE2LDAsMSwwLTI3Ljg2LTE1LDgsOCwwLDAsMS0xNS4wOS01LjM0LDMyLDMyLDAsMSwxLDU1Ljc0LDI5LjkzWiI+PC9wYXRoPjwvc3ZnPg==\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Step Two: Choose Your Courier<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Select the best shipping option based on price, delivery time, and service preference to fit your needs.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch ext-animate--on is-layout-flow wp-container-core-column-is-layout-f5bb311e wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-center has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-center--11\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-large ext-aspect-landscape wp-duotone-primary-foreground\"><img decoding=\"async\" src=\"data:image\/svg+xml;base64,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\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Step Three: Purchase and Print Label<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Complete your purchase securely online and print your prepaid shipping label to drop off your package hassle-free.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull is-style-ext-preset--group--natural-1--section ext-animate--off has-background-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--section--12\" id=\"contact\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill-element is-style-ext-preset--media-text--natural-1--card-1 ext-animate--on has-tertiary-background-color has-background is-style-ext-preset--media-text--natural-1--card-1--13\" style=\"grid-template-columns:auto 48%\"><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group alignwide ext-animate--off has-global-padding is-layout-constrained wp-container-core-group-is-layout-48493932 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--55);padding-right:var(--wp--preset--spacing--55);padding-bottom:var(--wp--preset--spacing--55);padding-left:var(--wp--preset--spacing--55)\"><div class=\"wpforms-container wpforms-block wpforms-block-406c62bf-d413-4f54-9e34-6ea96a36e1dd wpforms-render-modern\" id=\"wpforms-23\"><form id=\"wpforms-form-23\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"23\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/es\/wp-json\/wp\/v2\/pages\/27\" data-token=\"6f2dbf54260c02766308ad9970062136\" data-token-time=\"1776208089\"><noscript class=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-23-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-23-field_1\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-23-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" aria-errormessage=\"wpforms-23-field_1-error\" required><\/div><div id=\"wpforms-23-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-23-field_2\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-23-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-23-field_2-error\" required><\/div><div id=\"wpforms-23-field_3-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-23-field_3\">Subject<\/label><input type=\"text\" id=\"wpforms-23-field_3\" class=\"wpforms-field-large\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-23-field_3-error\" ><\/div>\t\t<div id=\"wpforms-23-field_5-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"5\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-23-field_5\" >Message Email Subject<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-23-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-23-field_4-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-23-field_4\">Message <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-23-field_4\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-23-field_4-error\" required><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-23-field_5-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-23-field_5-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-23-field_5-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"23\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/envioshub.com.mx\/es\/wp-json\/wp\/v2\/pages\/27\"><input type=\"hidden\" name=\"url_referer\" value=\"http:\/\/envioshub.com.mx\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-23\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/envioshub.com.mx\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Cargando\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"1440\" class=\"wp-image-61 size-full\" src=\"http:\/\/envioshub.com.mx\/wp-content\/uploads\/2026\/04\/cc76385540d2e4bdffaba1e0fffd4644d223c076.jpg\" alt=\"\" style=\"object-position:50% 50%\" srcset=\"https:\/\/envioshub.com.mx\/wp-content\/uploads\/2026\/04\/cc76385540d2e4bdffaba1e0fffd4644d223c076.jpg 1152w, https:\/\/envioshub.com.mx\/wp-content\/uploads\/2026\/04\/cc76385540d2e4bdffaba1e0fffd4644d223c076-240x300.jpg 240w, https:\/\/envioshub.com.mx\/wp-content\/uploads\/2026\/04\/cc76385540d2e4bdffaba1e0fffd4644d223c076-819x1024.jpg 819w, https:\/\/envioshub.com.mx\/wp-content\/uploads\/2026\/04\/cc76385540d2e4bdffaba1e0fffd4644d223c076-768x960.jpg 768w, https:\/\/envioshub.com.mx\/wp-content\/uploads\/2026\/04\/cc76385540d2e4bdffaba1e0fffd4644d223c076-10x12.jpg 10w, https:\/\/envioshub.com.mx\/wp-content\/uploads\/2026\/04\/cc76385540d2e4bdffaba1e0fffd4644d223c076-600x750.jpg 600w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/figure><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>What services does Envios Hub offer? Find clear and concise answers to frequent queries about our shipping label platform, designed for your convenience. How do I get a shipping quote? Simply enter your package details and destination to receive instant quotes from multiple couriers. Which courier services are available? We provide prepaid labels from DHL, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/envioshub.com.mx\/es\/wp-json\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/envioshub.com.mx\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/envioshub.com.mx\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/envioshub.com.mx\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/envioshub.com.mx\/es\/wp-json\/wp\/v2\/comments?post=27"}],"version-history":[{"count":1,"href":"https:\/\/envioshub.com.mx\/es\/wp-json\/wp\/v2\/pages\/27\/revisions"}],"predecessor-version":[{"id":64,"href":"https:\/\/envioshub.com.mx\/es\/wp-json\/wp\/v2\/pages\/27\/revisions\/64"}],"wp:attachment":[{"href":"https:\/\/envioshub.com.mx\/es\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}